Frequently Asked Questions
Getting Started & Booking
Q: How far in advance should I schedule?
A: Most families reach out 4–8 weeks ahead, and with limited weekend availability, earlier is always helpful. What makes this different is we’re not trying to rush you into a date — we’re helping you choose a time that truly fits your family (and your fur baby). Weekdays usually offer the most flexibility, while weekends fill quickly. If you’re working around school calendars, sports, travel, or a pet’s comfort needs, we’ll guide you toward a plan that feels doable.
Next step: Request an Initial Call and we’ll talk through timing together.
Q: Where does the experience take place? Do you come to us?
A: You have options — we can photograph you in our studio, in our outdoor portrait park on site, or on-location. This experience is perfect for families who want portraits that feel natural and true, without forcing everyone into a one-size-fits-all setting. During your Initial Call, we’ll learn what you’re hoping for and who you want included (kids, and yes—your beloved fur babies). From there, we’ll recommend the best setting and then review all the details during your In-Person Consultation. Next step: Request an Initial Call and we’ll help you choose the right fit.
Q: What makes Kevin & Ann different?
A: The reason clients choose us is because we make it easy to bring your whole family together — and we guide you in a way that feels calm, inclusive, and real. Unlike traditional photography that can feel rushed or performance-based, we focus on creating portraits that feel like belonging — artwork you see every day and feel that steady “this is our team.” We lead with clarity (so you’re not carrying all the planning), and we welcome the furry members of your family as the real family they are. Next step: Request an Initial Call so we can hear what matters most.
Q: How do we get started?
A: Start with a relaxed Initial Call by phone — think of it as an invitation to connect and explore what you might be looking for. If you’re the kind of person who’s been thinking, “We really should do something,” but you’re also juggling a lot, this first step is designed to feel easy and pressure-free. From there, we’ll schedule an In-Person Consultation where we review all the details: who’s included (including fur babies), location (studio, outdoor portrait park, or on-location), timing, and what you want your home to feel like when you see your family together on the walls. Next step: Request an Initial Call and we’ll take the first step together.
Q: What happens during the Initial Call?
A: The Initial Call is a friendly phone chat where we get introduced, hear a little about your family, and learn what you’re hoping to create. This is perfect for someone who wants guidance but doesn’t want a big “salesy” conversation — just a calm place to start. We’ll talk through the kind of portraits you’re drawn to, whether pets are included (or if you’re considering a pet-only experience), and what your next best step would be. If it feels like a fit, we’ll schedule your In-Person Consultation to review all the details and create a clear plan. Next step: Request an Initial Call and we’ll guide you from there.
Q: Do you photograph families without pets too?
A: Yes — we photograph families with pets and without pets. What sets this apart is the experience is built around your version of family — not a template. Some families want a full family experience with their dog or cat included, and others want classic family portraits without pets. Either way, our goal is the same: portraits that feel connected, comfortable, and true. Next step: Request an Initial Call and tell us what your “whole family” looks like.
Q: Do you photograph pets alone (no humans)?
A: Yes — we also offer pet-only portrait experiences. This is designed specifically for pet parents who want to celebrate their fur baby as family — whether they’re your daily companion, a new addition, or you’re honoring a season that matters. We’ll plan around your pet’s personality and comfort level, and we’ll guide you so it feels calm and set up for success. Next step: Request an Initial Call and we’ll talk through what you’re envisioning.
Q: Can our dog/cat be included in the family portraits too?
A: Absolutely — your fur baby is welcome in your family portraits. Our clients often tell us this is the part that makes it feel like “us,” because pets are part of what makes home feel whole. We’ll talk through simple prep and the best location choice, and then confirm all the details during your In-Person Consultation so you feel ready. Next step: Request an Initial Call and we’ll make a plan that includes everyone.
Q: Do you offer weekend appointments?
A: Yes — we offer weekdays and limited weekends. What clients love most is having options that work with real schedules, while still keeping the experience calm and unhurried. If weekends are your only option, reach out early so we can look at what’s available. If you have weekday flexibility, you’ll typically have more date options. Next step: Request an Initial Call and we’ll talk through timing.
Q: What if I need to check with my partner before scheduling?
A: Completely normal — most families are coordinating multiple calendars. What makes this easier is we can start with an Initial Call (even with just you), then you’ll have clarity you can bring back to your partner before committing to the next step. If it helps, your partner is welcome to join the Initial Call or the In-Person Consultation — whatever feels easiest for your family. Next step: Request an Initial Call and we’ll keep it simple.
Q: Do you travel for on-location family and pet portraits?
A: Yes — we do on-location experiences, and we’ll confirm travel details based on where you’d like to go. This experience is ideal for someone who wants their portraits to feel like their real life — a meaningful place, a favorite trail, a backyard, or somewhere your dog feels most comfortable. We’ll explore options on the Initial Call, then review all the logistics during your In-Person Consultation so nothing feels uncertain. Next step: Request an Initial Call and tell us what location you’re imagining.
Q: What if my question isn’t listed here?